Re: [CURRENT ISSUE] Sims 4 DLC shows as installed, won't load in-game

@AshleyAddiction9  If you've reinstalled the game through Steam, you'll have needed to reinstall your EA App-owned packs as well.  So open the App game library, click the Sims 4 icon, click Manage > Manage Add-ons, and try to download your packs.

If the packs show as installed, and you also have the CAS Demo installed, please see this thread:

https://answers.ea.com/t5/Technical-Issues-PC/EA-App-claims-packs-are-installed-yet-they-are-not/td-p/12126024

Otherwise, please run searches for two or three of your missing packs.  Open a File Explorer window, click This PC in the left panel, and enter the folder name for one missing packs in the search field in the upper-right corner.  This is the full list of packs:

https://sims4.crinrict.com/eng/extras-2/available-packs-dlc/

For example, if you're looking for Seasons, you'd search for EP05 .  Wait for the search to finish, then make sure the full file path is showing under each result.  If it's not, expand the window sideways as necessary.  Take a screenshot using Windows key-shift-S and attach it to a reply here.  Then repeat for one or two more packs.

I have this same issue but when i do what you suggest the download shows that i am redownloading the base game on EA even tho I already have it downloaded through steam. Can you help?

@sugaronrice  Do you have one or two Sims 4 entries in your EA App game library?  If there are two, try downloading the packs using the other entry, the one you haven't been clicking up until now.  You should see the option to "Manage add-ons" on both entries.

If that doesn't help, try uninstalling the EA App with Revo Uninstaller (the free version is fine) and reinstalling it.  Run the game once with just your Steam content, then restart your computer and try again to download the other packs through the EA App.