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Re: [CURRENT ISSUE] Sims 4 Unable to Start, Initialization Error

I can’t play ts4 after last update “Unable to start: Initialization error at startup [135dec40:3fbbeccd0:00000064:00000000]”

I restarted my laptop re-downloaded my game and ea app nothing works what do I do?

3 Replies

  • Did you figure out what mod it was? I still haven't figure out which one it is for me ☹️ 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @ThatchyTax7  This error is currently mostly related to an antivirus blocking Sims 4.  So please set an exception for TS4_DX9_x64.exe, the executable the game uses if you're playing in the default DirectX 9 mode.  This applies whether you're using a third-party antivirus or just Windows Defender's Controlled Folder Access.

    @rebeccaelise  This error isn't typically associated with mods, but if you want to be sure, temporarily remove all your mods and test.

  • ThatchyTax7's avatar
    ThatchyTax7
    2 years ago
    @puzzlezaddict I made that exception for the whole sims 4 folder and then it worked when I did it just for the TS4_DX9_x64.exe it still wasn’t working.

    @rebeccaelise I removed all the mods week ago because I haven’t updated them all and it wasn’t working anyway