Forum Discussion

Re: Deleted the documents folder and now the game won't open

@miminsou  Please list the location of your computer's Documents directory, as Windows sees it.  Here's how to find it:

reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"

And let me know whether you want OneDrive in the picture at all.

9 Replies

  • miminsou's avatar
    miminsou
    2 years ago
    @puzzlezaddict Here's the location (I put it back in OneDrive the see if the game would recognize it, but it didn't): C:\Users\User\OneDrive\Documentos

    I don't want OneDrive anymore, I deactivated it a while ago because it was deleting stuff, so idk why the documents were still there.

    For now I managed to get the game to work in the public documents folders again, but if it's possible, I'd like to move the game to my local documents.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @miminsou  Here's how to get rid of OneDrive and also move Documents to the proper location in one go:

    https://answers.ea.com/t5/PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/m-p/12475370#Remove

    You can double-check the result with the same command—the location of Documents should now be C > Users > your username > Documents, with no OneDrive involved.  If ending OneDrive backup alone doesn't move Documents to the correct location, you can force the change.  Use the registry edit described in the Microsoft article I linked at the end of that section of the guide.

  • miminsou's avatar
    miminsou
    2 years ago
    @puzzlezaddict I desvinculated OneDrive from my pc but the documents are still there, so I'm changing it manually, but I want to confirm I'm doing it right.
    It's like this now: %USERPROFILE%\OneDrive\Documentos
    I'll change it to: %USERPROFILE%\MyUser\Documentos
    Is that right?
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @miminsou  No, you want the location to be this:

    %USERPROFILE%/Documentos

    The %USERPROFILE% is short for C:\Users\your username.

    And to be clear, you will still see the other Documents folders, at least the ones you haven't deleted, and that's fine.  The idea is not to have a single Documents folder but to designate one of the folders as the proper directory that Windows uses.  Sims 4 will use this location as well.

  • miminsou's avatar
    miminsou
    2 years ago

    I did that and it looks like it's in the right location in the registry edit, I also changed the location of the folder in properties. But it still says it's in OneDrive.

  • miminsou's avatar
    miminsou
    2 years ago

    Yes, the game ended up moving to the right folder by itself after I changed the location and is working perfectly. Thank you so much for your time and patience 😊