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puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

Re: EA app stuck on updating

@paracetamowl  I think the only thing left for you to try is uninstalling and reinstalling Sims 4.  Given the issue you're seeing, I'd suggest installing it into a new folder you create for this purpose.  The folder should be on the root level of the drive of your choice, e.g. C:\Games, not C:\Program Files\Games.

If your internet is slow, you could copy the game's program files to the new location you're going to use before uninstalling.  When you go to reinstall, the App may simply verify the presence of the files rather than redownloading everything, although that's been hit or miss for me.  However, the App would still need to update, so this would only help if moving the install location was the key to fixing the problem.  On the other hand, it's a relatively quick test compared to downloading everything fresh.

1 Reply

  • paracetamowl's avatar
    paracetamowl
    3 years ago

    Just saw it now but yeah, I kind of did that and it worked !

    So, if anyone has the same issue :

    I copied my TS4-related files out on my desktop (EA games folder + Electronic Arts folder which is usually in the documents).

    Reinstalled the game from EA app entirely, with the update

    Replaced the most important files by the old ones, one folder at a time (mostly the saves, the mods, the data/delta folders, etc)

    Started the game, and now it's all good (?)

    Thanks 🙂

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