Re: Frequent crashes

@Decay_Country  I apologize for the late reply.  I wanted to get a second opinion on your hwinfo log because I wasn't completely sure what I was seeing.

The log shows that your CPU cores are thermal throttling, off and on, in the last few seconds before the game crashes.  However, the cores and other CPU temperature measurements don't get anywhere near high enough to justify the throttling on their own.  This by itself isn't unusual—some laptop manufacturers set the system to throttle early to avoid extremely high temperatures.

The thing is, this doesn't usually cause a game or other demanding software to crash, at least not right away.  Otherwise no one would be able to play games on any gaming laptops set up this way.  So if I had to guess, I'd say this probably wasn't the cause, or at least not the only cause, of the crashes.

Hwinfo also picked up a few other thermal throttling-related measurements, also related to the processor and also only at the end of the log.  These happen in the absence of alarmingly high temperatures as well, but I don't know enough about the laptop's setup to say whether, for example, a Thermal Event reading would cause the system to crash the game or itself.

What I can say is that while CPU and GPU temperatures never get dangerously high, they are somewhat high and rising quickly while you play.  So the laptop might benefit from a good cleaning, or even a cooling fan to use while you play.

If that doesn't help, I'd take it into a shop to have someone examine it in person.  The hands-on diagnostic tests are more thorough and more accurate, and there's no substitute for someone actually looking at the laptop.  If you call around, you may find a repair shop that charges nothing or only a small fee for diagnostics, so you wouldn't need to pay a large amount upfront.