Forum Discussion

Re: Gallery Issues

Some news : In game/not in game/in CAS, I can't even connect to the gallery even if my WiFi works ??? Help ?

10 Replies

  • "Hello Simmers!

    We will be performing extended maintenance on the Gallery beginning at 11 PM PDT on Tuesday, September 4th (6 AM UTC on Wednesday, September 5th).

    During this time the Gallery will be offline and unavailable. Maintenance will last up to 48 hours. We will notify you once the maintenance has completed and you may resume using the Gallery. Thank you for your patience and understanding.

    -SimGuruKate"

  • Uuugh I'm sorry, I never thought about converting the timezones ! Silly me.

  • Hi, 

    I have a little question, i have game version 1.44.83. I want to update patch 1.46, but i am afraid that i become issues. I always (most) play my game offline.

    Can i expect issues when i saves my self build houses and selfmade sims and maybe problems when i will placed own houses/lots and own sims? 

    I am looking all internet, but i can not found information of that after the Maintenance. Can anyone guarantee that there are no problems anymore with gallery or my library?

    Thank you very much, i hope on a reaction.

  • @badmama62

    We cannot guarantee there won't be problems. There's a lot of factors that come into play.

    If you haven't updated to the current game patch - PC 1.46.18.1020, you might try backing up the Sims 4 folder to your desktop or a USB drive for safe keeping, then try updating.

    When I do updates, I backup my Sims 4 folder, delete the current one. Launch the game to create a new Sims 4 folder and then copy over these files and folders, checking all mods and custom content to make sure they're up to date with the current patch. As outdated mods/cc can cause a lot of issues.

    - Options.ini (User game settings)
    - Tray Folder (Sims/Houses/Commercial lots and rooms)
    - Screenshots/Videos/Custom music
    - Saves Folder
    (leave out slot_00000001.save which is the autosave. It is not used anymore.)
    - Custom content like clothing, hair, skins, and makeup
    - Mods (Put these back one by one to make sure they all still work)

  • badmama62's avatar
    badmama62
    7 years ago
    AB_928Z,
    Yes i always make a backup of the Sims 4 folder. But when i do the patchupdate 1.46.18.1020 and it goes wrong, i can not back, because the update 1.46. I can not back to gameversion 1.44.83.
    Thanks for your reaction and sorry for my bad english.

    I have also a answer from an EA community Manager in my own language. He says the Gallery now works as it should.

    badmama62