Re: I did everything and still can't bring my CC back into the Sims 4

Alright! Thank you very much, I'll send feedback if it works! 🙂

Ok, I have a slight problem, for some reason a new mods folder isn't there but the Resource.cfg is there.

@DWZ3 Do you use OneDrive? If so, can you check if there is a Sims 4 folder in your OneDrive? Sometimes after installing a game patch update the game will create a new Sims 4 user folder in cloud storage like OneDrive. If your game is using that folder in OneDrive as your current user folder then it won't see any changes you make in your regular Documents folder.

Here's something you can check real quick: Start the game and look at your Load Game screen and hover over the little folder icon next to the household thumbnail. There will be a pop-up window with the file path of that save file and this should tell you which User folder the game is using. You don't have to click on it, just hover over it. It will look something like this:

This shows that my game is looking in my C:\Users\Registered User\Documents\Electronic Arts\The Sims 4\saves folder for my save files. This is the file-path for my user folder. Can you take a screenshot like this or write down the entire file-path for where your game is currently looking for your save files and attach it to a reply?

Here you go! Also, I don't have OneDrive unfortunately.

@DWZ3 No worries on the OneDrive thing. It seems like your game is using the correct User folder which is good news. Weird that the game did not generate a new Mods folder when you launched it. Was the game running when you moved your old Mods folder to your Desktop? You'll want to make sure the game is not running and that you move the entire Mods folder to your Desktop, not just the contents. Maybe try re-launching the game one more time before the next step? The entire file-path for your Mods folder should be:

C:\Users\RAC\Documents\Electronic Arts\The Sims 4\Mods

EDIT: You're saying that you are seeing a Resource.cfg file? Which folder is that file located in? Would it be possible to take a screenshot of your Sims 4 folder & attach it to a reply?

@RandomBuzziness Well that's good to know! And no, my game wasn't running at the time that I moved my mods folder to my Desktop. And also, the Resource file is located in TS4 folder.

@DWZ3 There definitely seem to be some strange things going on in there. The Resource.cfg file should be in a Mods folder (that is missing altogether) and you are missing several other files that should have been generated when you re-launched the game after moving your old Mods folder to your Desktop. For example there should be a localthumbcache.package file and I do not see it in there either. There is another thing we can try but I'd like to verify a few things first. You definitely re-launched your game & started a new test game after moving the Mods folder to your Desktop? Also, I cannot see a file-path in that screenshot. Can you confirm these folders are in the same location as the file-path you listed in Post #10? Either that or retake the screenshot and include the address bar above the list of those files. We want to make sure we're looking in the right folders.

C:\Users\RAC\Documents\Electronic Arts\The Sims 4

Thanks for the replies and your patience on this. We want to get everything back & working again but we want to be careful with how we do it.

Oh your most welcome, oh wait! Before I do all of that, I remember there was a  localthumbcache.package file in my old mods folder yesterday and I took it out a put it in my documents, and I'm just wondering, can I put it back into my Sims 4 folder without ruining things? The file itself is located somewhere on my documents. I'm just wondering, cuz if I can do it maybe it'll work.....? :/

@DWZ3 The localthumbcache.package file should never be in your Mods folder, it's always located in your Sims 4 folder. It's a cache file where the game will store certain data for fast retrieval whenever it needs it while you are playing. If you have any outdated mods or CC that is causing problems in your game, some of the bad data from those files might be stored in the localthumbcache.package and continue to cause problems in your game even after you remove the mods or CC. This is why it's a good idea to delete the localthumbcache.package file any time you make changes to the contents of your Mods folder. The game will auto-generate a new one the next time you launch it. There should have been one in your Sims 4 folder from when you re-launched your game after moving your old Mods folder to your Desktop. That we are not seeing one, along with a new Mods folder, after you re-launched your game has me concerned we are still not looking in the correct User file. That's why I was asking about OneDrive.

If you haven't already re-launched the game since you moved your old Mods folder to your Desktop, then try that now. If all works the way it should then you will have a new Mods folder (empty except for the Resource.cfg file) and a new localthumbcache.package file in your Sims 4 folder. After you have tried the re-launch, it would still be a good idea if you could attach another screenshot of your Sims 4 folder including the address bar so we can be certain we are looking in the correct folder before we try the next step.

Hmm, but just one question though, can I delete the  localthumbcache.package file and/or the Resource file as well that's in my documents or no? I just wanna make sure, also I've relaunched the game and nothing happened.

@DWZ3 In the screenshot you attached in Post #10 there was no localthumbcache.package file to delete. The next step will be to try to generate an all new Sims 4 folder but we need to make sure we are looking at the right user folder before we should try that. If we generate an all new Sims 4 folder then you won't have to worry about deleting anything for now. Can you attach the screenshot of your current Sims 4 folder including the address bar? If we are looking at the wrong user folder then the next step will not work.

Also, can you clarify what you mean that nothing happened when you tried to launch your game? Does this mean the game was not able to launch?

@RandomBuzziness *Sighs* I'm very sorry to kinda cut this short, but is it alright for you if we can continue this tomorrow? Lol, I feel myself almost falling asleep! I hope you don't mind, and besides, I wan't you to have a goodnight's rest as well. 🙂

@DWZ3 Lol sorry get some sleep. We can try the next parts whenever, it doesn't even have to be tomorrow, just tag me when you want to pick this up again.

Lol, it's cool! And thanks! Goodnight and thank you again, see u later alligator! ;D

@DWZ3 For whenever you are ready to start testing again:

First double-check the file-path for your Sims 4 folder is the same as the one you saw in Post # 10

C:\Users\RAC\Documents\Electronic Arts\The Sims 4

If it's the same file-path, then you can try moving your entire Sims 4 folder to your Desktop and re-launching the game. This should cause the game create an entirely new Sims 4 folder. If you see the Tutorial for new players, then you know everything worked. You don't have to keep playing if you don't want to. Exit the game and check your new Sims 4 folders. Everything should be there including a new Mods folder. You can transfer the contents of your Saves, Tray, and Mods folders from your old Sims 4 folder on your Desktop to your new folders (just transfer the contents for each folder, don't move any of the old folders back into your new Sims 4 folders). Launch the game again and your old saves, Library Sims and lots, and hopefully your CC too, should all be back in your game.

Good luck, I hope this helps :D

Hello again! I just wanted to tell you thanks for this, but I relaunched my Sims 4 but everything is still loading in the loading screen at the moment. But I'll give you an update if anything changes, but I think my game is updating. Btw, I moved my Sims 4 folder to my desktop. I'm not sure if this had any effect to my game. :/