Re: I have windows 7 and I can't download CC for my sims 4 game. Any help?
I've asked my good friend that is amazing with computers and we located the Sims 4 EA folder but the mods folder he had to add. It was never there in the first place...?
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9 Replies
@e29960f376f5dcea
I have Win 7 also and you must know that you should have two TS4 folders in your computer. One is in the Program Files(x86) folder and this must not be touched. The second folder should be in Documents.Open the Start menu choose Documents then Electronic Arts and inside this should be a TS4 folder - inside this there MUST BE mods folder. If there in Documents isn't TS4 folder, then I have a question - are you using OneDrive?
- I don't believe I'm using One Drive, I always just go from libraries to the folder ETC. Would that make a difference?
The last time I found the Electronic Arts folder Sims 4 wasn't in there, Spore(?) was. I then went on TeamViewer 10 with the friend that I asked to help and he found it somewhere else.
My computer is a mess. When you navigate to this path: C:\Users\Username\Documents\Electronic Arts What user folders do you see?
For example, I see Sims 3 and Sims 4 as shown in the photo below:
If you don't see Sims 4, you may need to log into Origin > Games Library and double-click on Sims 4 to launch it before it will create a user folder inside the Electronic Arts folder.
i open up documents and it says the folder is empty yet ive done exactly what you guys have said
@172e3cda00349872Hey! 🙂 (sorry for the late reply) I finally found out how to download CC for the Sims 4 but whenever I download it, it says "Adobe Reader could not open --- package' because it is either not a supported file type or because the file has been damaged" And I know Adobe Reader isn't meant to open those files types but I had to get rid of WinRAR because it was acting up. Do you know any other reliable programs I can use for my CC
If you still need help with finding the Sims 4 folder I could help you! I'm only stuck on the downloading part- but everything else I got haha
You're not supposed to open the package files. There's nothing in there that you can do anything with. (They're not like a .zip or .rar file.) Just put the files in your Mods folder and the game will recognize and use them the next time you play.
- @sallinger79 Yes I know I'm not supposed to open the files but it won't even let me download them because of Adobe Reader- I'm asking if there is some sort of .zip or .rar program that I can use to download my CC
@e29960f376f5dcea wrote:
@sallinger79Yes I know I'm not supposed to open the files but it won't even let me download them because of Adobe Reader- I'm asking if there is some sort of .zip or .rar program that I can use to download my CCYour best bet would be to go to the original creator of the files.
Using mods or custom is the player's personal choice.
EA/Maxis does not support their use.
Maxis Policy on Mods
https://help.ea.com/en-us/help/the-sims/the-sims-4/mods-and-the-sims-4-game-updates/#policy
- EQ Avid Sims Player
#EQCreations
I do not work for EA
All packs installed and patches are current.
PC / Win 10
Never used CC or mods.
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