Re: I NEED TO USE MY REDEMPTION CODE TWICE

hello,my sister gave me her sims4 game because she dont play it but the code has already been used,what can i do??...what i need to go into her account?

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@saaphari-2 wrote:

.what i need to go into her account?

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Yes

You can also try if a game advisor is willing to help you out though

Game advisors can be found through live chat or call-back

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
   

In Details here: How to contact a Game Advisor using the new EA Help page