Community ManagerHey all,
For those experiencing this issue now we will need to make some backend changes to your account to resolve it.
Please reach out to us on Help.EA.com or on Twitter at @EAHelp so we can get this sorted for you.
Thanks!
Hi, I am experiencing the same issues as my other fellow Norwegians on this board. I downloaded the EA-app yesterday, re-installed the game with Norwegian language, but the game shows up in English. I am trying to contact you to report this issue, but whenever I try to "start a new case", the web-browser just keeps on bugging. I've tried both on Firefox, Chrome and Internet Explorer with the same result. It's a bit frustrating when you have an issue like this and on top of that it's near impossible to get in contact with you. I hope you can help me resolve this as I very much would like to play this game in my own language...
Thank you.
@bholth3 If the region in your browser window is not set to U.S. or U.K., try switching to one of those . Or you could try EA Help on Twitter or Facebook instead.
I want my the sims 4 game to change to norwegian, but I don't understand how to reach out on EAhelp or twitter. Please help me
@flyflax You'll need to uninstall Sims 4 and reinstall it in Norwegian.
To access EA Help, start here:
EA Help on Twitter is no longer available.
People had said it many times. Uninstalling and reinstalling the game won't change the language. I want to play in Polish, yet the only language available to me upon installation is English.
@GreyHavens85 You have a language-locked version of Sims 4, which is limiting your options. People with the global version can uninstall and reinstall in a different language without problems, at least most of the time.
If you'd like to play in Polish, you can try contacting EA customer support to ask that the English-only version be removed from your account. As long as you're not currently in England, which I believe is the only country that receives the English-only version, you should get either the global version (all languages) or the Polish/Czech/Russian version.
The other option is to install Sims 4 through Steam, which only offers the global version. You'll need to uninstall the EA App version, install the base game through Steam, then install your packs through the EA App, but NOT a second copy of the base game.
Community Manager
