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holiichet's avatar
holiichet
3 years ago

Re: Lot issues as of latest release causing game to crash with no warning

went through the process and did extra
final result "windows resource protection did not find any integrity violations"
figured it would be best to rerun the process with scanhealth and restorehealth via safe mode , same results,

decided to test this on my laptop 

fresh installed windows 11 laptop (no mods) (3 try's)

  1. fresh install of ea and sims 
  2. crash happened every time after editing a lot 

my second pc has version 1.95.207.1030, same mods, same tray, offline mode to see 

  • game works perfectly no problem

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @holiichet  Do you use a third-party antivirus, and if so, have you set exceptions for TS4_x64.exe and EADesktop.exe?  Please try that if you haven't already.  If you only use Windows Defender and Controlled Folder Access is enabled, set the same exceptions.  (You don't need to use it if it's already disabled.)  This guide covers CFA and a couple third-party antivirus programs:

    https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html

    If that doesn't help, please try playing in offline mode on one of the computers that's on patch 1.96 and let me know whether it helps.

    While troubleshooting, please use a clean Sims 4 user folder: move the existing folder out of Documents > Electronic Arts and onto your desktop (or wherever you want) and allow the game to generate a new one.  You can add your saves and other content back later, but it's best to get the game running properly first.

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