Re: "No Signal" - Sims 4
@VikaNaruto Sounds like the game may be overheating the computer or video card? Have you tried turning down the game quality settings, game video resolution?
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@PsychotpsThank you, I did. It didn't helped. But! while I waited I spoke with EA Customer service and they gave me a good solution!
They told me to go to:
C:\Users\username\Documents\Electronic Arts
Rename the "The Sims 4" folder to "The Sims 4_backup", reopen the game and to see that it opened a new "The Sims 4" folder - and it did.
After that, I had to transfer these folders: mods, recorded videos, saves, screenshots, tray and these files, clintdb.package, config.log, gameversion.txt, localthumbcache.package, options.ini, Userdata.lock to the newly created folder.
At the end, I deleted my mods and restarted the game again and it works perfectly.
I hope it will help for some other people who having the same problem.
Thank's for your reply again.- @VikaNaruto I have the Same problem, I did as you suggested and could play for 5 hours however now it crashes again after 15-30 minutes of playing
EA_SolaireCommunity Manager
Hi all,
As this thread is now a bit older, it's been locked to prevent necro-posting.
If you're needing further help on this, please feel free to create a new thread instead so we can take a look with you 🙂
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