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TheSimsTasticDu's avatar
TheSimsTasticDu
10 months ago
Solved

Not able to claim week 3 reaper rewards.

I'm getting the message when trying to collect my Reaper rewards for week 3 that I need to be connected to the internet. My Internet is working, I am not set to play offline. Not able to access the g...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    10 months ago

    @TheSimsTasticDuo  Is the Online Social Features setting enabled or disabled?  It's under Options > Game Options > Other.  Disabling it would block some of the event features.

    Aside from that, does your computer have wifi, and if so, can you try a different network?  For example, you could set your phone as a mobile hotspot, using data rather than your home wifi, and connect to that.  Claiming the rewards shouldn't use up much data.

puzzlezaddict's avatar
puzzlezaddict
Hero+
10 months ago

@TheSimsTasticDuo  Is the Online Social Features setting enabled or disabled?  It's under Options > Game Options > Other.  Disabling it would block some of the event features.

Aside from that, does your computer have wifi, and if so, can you try a different network?  For example, you could set your phone as a mobile hotspot, using data rather than your home wifi, and connect to that.  Claiming the rewards shouldn't use up much data.

TheSimsTasticDu's avatar
TheSimsTasticDu
10 months ago

Found the issue had online social turned off in options. 

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