Re: Pets not showing, problem Sims 4 Cats&Dogs!

No, right now I don't play with mods.

My game is up to date.
I deleted once again, electronic arts/sims 4 folder to create a new one.
I deleted my saves.
I deleted tray files and downloaded new ones - families with pets of course.

I've even tried to unistall and install again base game + ep cats and dogs... Still got same error.

What more can I do? Please help... :/ 

Please post a DxDiag:

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/