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roberta591's avatar
roberta591
Hero (Retired)
6 years ago

Re: Re: My sims 4 is so delayed and laggy

@paolaelectra Go to the AMD support site and try the AMD Radeon R7 360 Adrenalin 2020 Edition 20.2.2 WHQL. This should cover all 360 series devices. The installer should tell you if your device is not covered. The worst you that can happen is you will have to roll back the device driver in device manager or download the the driver from HP. Radeon is a trademark from ATI. AMD now owns ATI. In 2006 ATI Technologies Inc was aquired by Advanced Micro Devices (AMD). Here is a direct link to the drivers I found AMD Radeon R7 360 series  Try the WHQL (Windows Hardware Quality Labs) as this has been tested by Microsoft to be compatible with Windows 10.

2 Replies

  • paolaelectra's avatar
    paolaelectra
    New Veteran
    6 years ago

    Thank you @roberta591 , will do. I downloaded the first one on the list, well, it downloaded itself... I'll do it and let you know!

    Thx a bunch! 🙌

  • paolaelectra's avatar
    paolaelectra
    New Veteran
    6 years ago

    Dear @roberta591 

    Ok. All is done, now, what do I do? I downloaded and installed it and this is what I get (attached). How do I turn it on? Is it automatic? like, is it already working or do I have to do something?

    When I installed it yesternight I turned off the computer and this morning I opened the game, took FOREVER to load (because I left it in the middle of a party, I've always suspected that the amount of Sims in a household is directly proportional to the lagging, but someone sometime told me the amount of Sims is irrelevant) :\ , had audio issues from the very beginning of the loading screen, and lagging was as usual: annoying.

    That's why I ask, do I need to do something to the controller? Activate it somehow? As you can see in the attachment, I get no chance or way to "switch graphics", as you told me to, as it appears in this page: https://www.amd.com/en/support/kb/faq/dh-017

    Thanks again, where do you live? I'd send some flowers :'(