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mayogrady's avatar
mayogrady
Seasoned Novice
3 years ago
Solved

[Resolved] - Sims 4 Requires EA Play - April 13th, 2023

I usually can launch The Sims 4 directly from the EA App however now, its saying to select a plan and sign up to EA Play which costs money. Is this a new requirement for the game or is there a way I ...
pc
  • EA_Cade's avatar
    EA_Cade
    3 years ago

    Sul sul,

    We are tracking this issue internally and working to get it resolved ASAP, The Sims 4 does not require EA Play in any form to function. 

    I'll post updates as I get them in this thread. 

    Update: @Ace_C1 has shared a potential solution for this issue until the issue is resolved:

    I also found a work around for anyone else experiencing this problem but had the game installed beforehand. Navigating to the game's directory and going under [game folder]/game/bin and opening it manually though the .exe opens the game without issue. Interestingly the EA app would close/crash the moment the workaround is performed and refuse to open until the Sims 4 is closed.

    Update: We are beginning to see recovery for The Sims 4 at this time. Thank you for your patience. 

jsophiak's avatar
jsophiak
Rising Adventurer
3 years ago

Same here. Well, they won't be able to keep it like that for long, because the community won't stand for it.

Also, I attached a screen shot for reference/evidence.

jsophiak's avatar
jsophiak
Rising Adventurer
3 years ago

I heard back from support at EA, and they are aware and fixing it.

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