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16u66l9zf97e's avatar
16u66l9zf97e
12 days ago

Re: Sims 4 - Packs missing from EA app

So I decided to launch my Sims 4 again after a bit of a break, and I try to play one of the families I made before I took a break but cant because the three packs I previously had (StrangerVille, Dine Out, and Cats & Dogs) are not present. I bought them and played with them, but for some reason its saying I haven't bought them or even have them. Any clue how to fix this?

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Hi 16u66l9zf97e​ 

    I've merged your post into the main thread on this- please look over the accepted solution listed here for more information. 

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