Re: SIms 4 CAS demo creations gone?????

I am having this problem as well, my sim from the demo is not showing up in the game library

Same issue here, so I'd also love to hear how it was solved ...

Ursula, I did save my sims to the demo library and even uploaded some to the community however they were still not in the actual game library. I did what you said though about copying and pasting the tray folder and it worked thank you very much. However, the sims 4 will still not connect to the internet. it keeps saying "one or more of the sims connections is not working right now".

Try restarting Origin and log out and back in.

I noticed the Tray folder and already tried this solution, however the game seems to freeze on the loading screen. Do you know why it would do that? What do I have to do to fix it and retain the imported households?

DId you put in the whole folder ? Did you uninstall the demo or is that still on your computer ? If so, does it load ?

I copied the contents of the demo's Tray folder into the same one for the main game. No files were overwritten.

The demo is still on my computer and it loads just fine.

I have also tried renaming the root demo folder so that the main game would read from it instead, but the same result of freezing during load.

I suppose the worst case scenario would be to find and download all the households that I grabbed from the gallery while using the main game and attempt to remake the few households I did create myself. Obviously it'd be tedious and something I'd rather avoid if possible, but an option nonetheless.

The only worrisome aspect of not solving this is if this means I can't side load custom content.

If the demo works, you can just uploade them to the gallery, and then re-download into your game.

Then delete from the gallery

So, I was redownloading things from the gallery, got about halfway through. Decided to restart the game, and the same issue of hanging on the loading screen occurs.

Looking on the forums, I'm not the only one having issues: http://answers.ea.com/t5/The-Sims-4/First-Loading-Screen-Hangs-self-solved/m-p/3435595#U3435595

Following their "solution", I disconnected my computer from my network, Origin went into offline mode, and then started the game. Amazingly, the game started up instantly and I could see all the downloaded content in the local gallery.

Closed the game, reconnected to the network, had Origin go online, and started the game. Fails to load to the menu, hangs on loading screen.

Clearly, there is an issue regarding downloaded content on load while the game is in online mode.

What do you need from me to help pinpoint the issue and fix it so that I can run the game online?