I have no idea what could cause this, I’ve been playing fine since the latest update. Suddenly, at random, the screen with flash black for half a second and then totally freeze. I’ve updated my driver, cleared cache, repaired game, removed and put back mod folder (made no difference), so I don’t know.
alexiixe Please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Hello, here is the dxdiag I got.
alexiixe Please change the settings listed in this post from bibliomak:
Sims 4 Crashing/Freezing/Lag, Surface Pro 7 | EA Forums - 11836525
The thread was originally about a different model Surface, but the settings apply to yours as well.
Alright, I have changed the settings and haven’t seen the issue for a bit now! Thank you! If it returns, I will update.
