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missjodiemarie's avatar
missjodiemarie
6 years ago

Re: Sims 4 is not launching

Mine is windows
pc
Semscher's avatar
Semscher
6 years ago

No problem, I'm thankful, that someone is trying to help me! 🙂 The offline option did not help sadly.

The Restore Health command finished without problems, the scannow gave this.

Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
PS C:\Windows\system32>

puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

@Semscher  Alright, the corrupt files referenced in the sfc scan could be important, or they could be nothing, just a result of a Windows 10 install that was originally older.  So I'd like to see the results of the scan.  You can filter for just the sfc results and exclude everything else.  Here's how:

  • Type "cmd" without quotes into the search box in the lower left corner of your screen, and open Command Prompt.
  • Crtl-C to copy this line:  findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt , crtl-V to paste it into the window, and enter.
  • A file called sfcdetails will land on your desktop.  Attach it to a post, and I'll take a look.

This will have to wait until tomorrow though, or rather later today, because I need to sleep.

Edit:  I see you attached the entire log, so never mind.  I'll still look later though.

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