@shen87 When you say Moschino didn't go through, what exactly do you mean? Does Origin show that you own the pack? Open your Origin game library, click on the Sims 4 icon, select More > Stuff Packs, scroll down to where Moschino is listed, and let me know what the orange button says: Download, Play, Details, or Buy Now.
i already did it! and it said i owned that content.. but i didnt see it! its missing!
@shen87 Does it say the content is installed, or just that you own the pack and can download it? Packs sometimes still need to be manually downloaded. Otherwise, try clearing Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Restart your computer, and repair the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair. Even if you've already done it, repairing specifically after clearing the cache can help shake things loose.
Please launch the game while Origin is online (not in offline mode) at least twice, and if Moschino still doesn't show up at the Main Menu, let me know. Please also go into the Sims 4 installed files, located by default in Program Files (x86)\Origin Games\The Sims 4, and see whether there's a folder labeled SP15. This folder should be inside the Sims 4 folder, not in any subfolder.
I dont see it! Thank you
@shen87 I'm sorry, I don't understand where you don't see the pack. Is it listed in Origin, and if so, what does the orange button under the pack description say?
When you load the game to the Main Menu (where you can choose to load a save or start a new one), is the Moschino stuff pack on the list of packs, and if so, is it colored in like you own it, or is it blue like the packs you don't own? If you're not sure, take a screenshot and attach it to a post.
I saw it on a download mánager when i click theres nothing happened..still the same?! IT stated i owned the content. Its listed but youre not gonna see it! Thank you
@shen87 I'm sorry, but I still don't understand what you're trying to say. Please answer these questions:
Yes it is... it said i owned the content. I cant attach here coz its too large. Thanks
@shen87 Does it say Download? If so, then click Download.
If it says Play or Details, the game thinks it's already installed. In that case, please load the game to the Main Menu, where you can choose to load a save or start a new one, find Moschino on the list of stuff packs, and let me know whether the icon is colored in or just blue.
IT said installed with green check..it didnt say play or download... it said details and purchase as a gift?! I saw on download mánager and when i click it didnt go through! I saw a lot of mods stuff in youtube? And how to organize tour game when it comes to sims? Is it true? Thanks
@shen87 If it says Installed in Origin, then it's probably installed in-game. That's why I'm asking if it shows up on the Main Menu. Please check there. Sometimes Origin thinks a pack has downloaded, but it's not installed properly. So please launch the game, look at the Main Menu, and let me know what the Moschino icon looks like.
If the Moschino icon is white on the Main Menu, that means the game recognizes it as installed. If it's blue, it's not installed properly. Troubleshooting steps for each one are different, so please let me know what you see.
its hidden..if i saw it and i press it didnt go through . thanks
@shen87 Please load your game, go into Build/Buy mode, click "objects by function," then activities and skills, then creative (the one with the guitar icon), and look for the "Fashion Studio Photography Tripod." It costs §890 and may be marked as new, or it may just be on the list with everything else. Let me know whether this item is there or not.
