Forum Discussion

Re: Sims 4 Seasons Preorder not working

Hi @evhs0516 

Well, first up never load the game with a new pack with the mods enabled.. it's why they (mods/cc) are 'auto turned off' when you purchase and download a new Sims 4 Pack

With all the mods and cc removed.. click to repair game - the little cog next to 'play' for Sims. If this doesn't work: Because you tried first with the mods in you may need to do a clean boot.  >>

Spoiler

There is a step by step here on Clearing Cache Files (you can also move it to the desktop instead of deleting if you want to be on the safe side).

 

 

Another idea for you is to to a Clean Boot of your pc.

 

Once it's working again - be very careful before adding any mods or cc back into your game: 

So, apart from culling your folders one by one, or the  50/50 method, to narrow down the broken cc or mod, that is all you can do, (restarting and checking your game each time) you'll simply need to find the broken mod/cc it and remove it. The Sims 4 Studio is also good for batch fixes.

Spoiler
Mods & cc are well known to cause various in-game issues please check for updates to them / where you found them; do this also > after any sims update or adding a game pack, SimsVIP also do a regular post for people who use cc; on which ones are broken or now updated; All on the one page too, and the best list. Also theEA Forums do a regular post for the broken cc.

Sasha



nb: If this solves your question, please mark the reply as having been the solution, so as to help others with a similar problem in the future. 🙂


I have no connection to EA

2 Replies

  • I don’t have any mods or cc and it’s still giving me an error when I go to download it 

    i tried to fix the file but it still doesn’t work 

  • Sashas0nic's avatar
    Sashas0nic
    Seasoned Ace
    8 years ago

    Hi @TheEpicArtist 

    Please start your own new issue - apart from a clean boot and clear cache but start your own thread, at any rate. (Do not continue here, on another's thread).

     

    Sasha