Forum Discussion

Re: Sims 4 Stuck on "Finalizing"

@kenziejoi9  Please clear Origin's entire cache (Windows) or run the Origin reset tool (macOS):

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

restart your computer, repair the game, then try to download any outstanding packs.  If you still have trouble, start the process over, except download only the base game (if it's still not installed), stop, then download one pack at a time.

No RepliesBe the first to reply