Re: SIMS 4 Update Download Error

@xandegb Hi,

Please have a look at the steps provided in #2 & here: http://answers.ea.com/t5/The-Sims-4/Info-Sims-4-Download-amp-Installation-amp-Startup-issues/td-p/3408549

They are for Download and Installation issues with the Sims 4 specifically.

Let me know whether you are able to proceed afterwards.

Cheers,
Nils

@EA_Nils hi,

I tried all steps, and the download pause all time.

I block firewall and antivirus.. block some services when startup windows.. and nothing.. follow the steps to host.. and nothing.. 

i tried unnistal origin and the sims 4.. and nothing.. now i cant play on online because dont have a update, e dont play on offline, because dont play, and required a update..

i have another way to download this update?

---

@EA_Nils wrote:

@xandegb Hi,

Please have a look at the steps provided in #2 & here: http://answers.ea.com/t5/The-Sims-4/Info-Sims-4-Download-amp-Installation-amp-Startup-issues/td-p/3408549

They are for Download and Installation issues with the Sims 4 specifically.

Let me know whether you are able to proceed afterwards.

Cheers,
Nils

---

You have an email for i print some screens for you help me?

@suzip123 I have moved your topic from the Origin forums to the Sims 4 section. Please do not create Sims 4 topics on the Origin section.

As mentioned in this thread http://answers.ea.com/t5/Origin/READ-HERE-For-any-type-of-issues-with-The-Sims-4/td-p/3432433

Thanks.