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EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
8 years ago

Re: Sims 4 website not loading

@zprogramSorry for not getting back sooner, we have confirmation that IE11 isn't supported on ea.com forums. 


If you want to stay within the MS browser family you can try updating to Edge. 

@Meep62 Please let us know how you get on after clearing the cache. If you have no luck with this can I check what version of Chrome you're on? Yo see this you can click the dots in the top left for your options, then choose Help > About Google Chrome 


Thanks.

4 Replies

  • zprogram's avatar
    zprogram
    8 years ago

    Migrating sites and dropping support... Nice. Guess I can mark this as solved after 7 months of nothing. The community was more helpful and at least trying to solve the issue.

  • Meep62's avatar
    Meep62
    8 years ago

    Clearing my cache didn't work. I checked and I have Google Chrome version 66.0.3359.139. Also, I found out some pages on the site work but most don't, and sometimes when I scroll down on the pages that don't work it shows me something for about a second. 

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