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Re: Sims 4 Won’t Download

Hello @JordynIsJello, so sorry this has happened to you!
Try downloading the free version of Revo Uninstaller to uninstall the EA app. Then, using a fresh copy of the download file, download the app again. Now try downloading The Sims 4 again.

Alternatively, fill in an EA Error Report to get your issue fixed by the EA team in hopefully less than 1-2 weeks. To do that, go to the menu, click help and 'EA Error Report'. Let it make changes to your device and fill out the form.

Alternatively, visit https://help.ea.com/en/help-home/ for more info on your issue.

Hope this helps xx

I don't work for EA, I just like to try and help fellow gamers 🙂
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