Re: Sims 4 Won't load after I click on my family.

If I may add on to what EA_Mai mentioned -

Along with moving the mods folder to the desktop, delete the localthumbcache.package from the Sims 4 folder. This helps clear up some game glitches and will help to make sure there isn't any issues with mods. Like outdated mods or cc.

How to do this:
- Go to the Electronic Arts folder [C:\Users\Username\Documents\Electronic Arts\The Sims 4]
- Right-click on the Mods folder and select Cut, and Paste it to the desktop.

If the game runs well without the mods folder. This most likely means that it is an outdated mod. This can happen as we get updates for the games, some mods and custom content become outdated. You'll need to to go through your mods folder to find what needs to be replaced.

Finding Problem Mods and CC
http://simswiki.info/wiki.php?title=Game_Help:TS4_Finding_Problem_Custom_Content