Forum Discussion

Re: Sims Cannot Socially Interact or Follow Commands

I followed everything in your reply (took a photo so I wouldn't have to reopen a browser), including the clean reboot and disabling of all services minus EABackgroundService. Ran the Sims 4 with a save file separate from the one I used for the examples. Still had the same issues. Some new things that happened this time:

  • I was able to cancel commands from queue this time without resetting the sim, although the sim still couldn't perform commands properly (same as before).
  • When I attempted to perform an introduction with another sim, the game rapidly filled the queue with the same command, and there was a repeated clicking sound in the background (the same in-game sound that occurs when you assign a new command). This didn't happen again (at least not visually) when I reset the sim, then reattempted an introduction.
  • I didn't mention this before, but the text near the top of the screen that describes the type of conversation sims are having (Casual Discussion, Awkward Conversation, etc.) was bolded. I don't believe this text has ever been bolded in the past, unless the Loverush update changed the font (Upon checking other user posts in the Sims 4 reddit, I think this is due to the update).
  • Sims are still dancing instead of socially interacting.

I don't think I have any other system programs that are interfering with the game. Still find it very odd that I am repeatedly installing a faulty version of the Sims 4. The Loverush update must have made changes to the code governing sim interactions that my game is downloading/interpreting incorrectly, or something to this effect. I strictly encountered all of these issues after updating to the Loverush patch. That, or maybe the Loverush pack is conflicting with another DLC pack?

10 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @Dislimited  The sims dancing instead of following commands is a known issue but, I believe, more of a symptom than a proper bug on its own.  It's more like they can't do anything else, so they dance.  And given all the other issues you're seeing, it doesn't sound like this is THE problem so much as a side effect.

    What kind of install is this: EA App, Steam, Epic, mixed, or something else?  (This affects how to repair and how to clean-uninstall/reinstall.)  And does it help to disable Lovestruck?  Here's how:

    https://sims4.crinrict.com/eng/2017/03/disable-single-packs/

  • Dislimited's avatar
    Dislimited
    1 year ago

    I use the Steam version of the game, although I use the EA app to log in. I don't mean to say I have the Lovestruck DLC installed, just that my game was updated to the patch including Lovestruck.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @Dislimited  Try playing with your computer offline.  You can sign into Steam and the EA App first, put the App in offline mode, then disable wifi and/or disconnect the ethernet cable.  If this helps, try playing with the App in offline mode, and with it online but with Online Social Features (Options > Game Options > Other) disabled.  If it doesn't help, try playing offline with a clean boot.

    If you still see the same issues, please create a new admin Windows account and repeat the test there.  Make it local, as in, don't link it to your Microsoft account.  You'll be able to sign into your Steam and EA accounts and launch Sims 4 without reinstalling anything.

  • Dislimited's avatar
    Dislimited
    1 year ago

    Sorry for the delay, but it seems there's been a development. After deleting all of my DLC folders, the base game seems to function normally. So obviously Loverush must have clashed with one or two DLC packs. Now I just need to restore half at a time to find out which folder(s) might be responsible.

    Edit: The exact same bug is being caused by several stuff packs, so it'll take a while to test and figure out which ones are the culprits.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @Dislimited  That's not normal at all.  Steam should give you only fully-updated versions of each of your packs, and if any packs were inherently incompatible with each other, we'd see a lot more reports.  Did you install any of your packs through the EA App rather than Steam, and/or did you at some point need to copy pack folders around to get everything recognized?

  • Dislimited's avatar
    Dislimited
    1 year ago

    Negative to both. Are past DLC packs constantly updated like that? Because so far from testing I found that SP05-SP18 all cause the exact same glitch with commands.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @Dislimited  The pack folders are not updated at all.  The pack-related patch data goes into ...The Sims 4\Delta\packname instead.

  • Dislimited's avatar
    Dislimited
    1 year ago

    Huh. Well, I'm not sure what it is, then. I have a complete list of all DLC packs that don't work: SP05-25, with the exception of SP24. I have no clue what those packs have in common, but now that the base game is running, I'll try adding back my old save file and then mods.

  • armaniel's avatar
    armaniel
    1 year ago
    @Dislimited is your game working normally after removing these stuff packs? ☹️ ive had this problem for days and its tiring me out but i found your thread thankfully
  • Yes, my game has been running perfectly fine for 2 days now! Assuming you have the same problems as me, this may be able to help you as well. I was already able to help one other person who said they tried everything and were about to quit for good until they followed what I did.