Re: Sims not showing up/ UI not working

@meganliebel1234  Since you asked for it elsewhere, here's a guide to doing a factory reset:

https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199#Resetting

You may first want to remove the UI Cheats mod, if you have it.  Delete localthumbcache.package as well.  If that doesn't help, go with the factory reset.