Re: Sims pack downloaded but items not shown in game

I literally bought the game today and it will not activate, the purchase went through, I've restarted the app, I've repaired the add Ons, I've cleared the cache, i even went through and uninstalled sims 4 and the EA app. Genuinely what else can i do to solve this i just wanted to play with the expansion pack and nothing i have done has worked.