Re: Street Eats Digital Pack items missing.

Hi all,

The codes for the pre-order bonus items with For Rent should now be available with Amazon- if you've still not received your code, please reach out to Amazon directly so they can take a look with you. 

Thank you everyone for their help resolving this. I was able to get the bonus content. 🙌

can I ask you about my situation? I won the pack in a giveaway I don't know how it was obtained. I don't have the "street eats digital content" Is there still a way I can get it? thank you in advance. 

I reached out to Amazon and was told I was not eligible, they are not offering the bonus content even though their site had a photo of the offer.  

Hi @EA_Cade I received an official code from EA for a Giveaway on my website/forum MoonshineSim.nl. The recipient did not receive the bonus content after redeeming the code. What can be done about this?

@EA_Cade thanks for your answer. I've contacted my EA contact in the Netherlands. Hopefully I'll hear more about it next week.

Hi, my Fiancé gifted me the code in a box version of For Rent for Christmas and I didn't get any bonus items. Amazon UK are telling us to contact EA and EA are telling me to contact Amazon, I have run out of options. Can someone here please help me out? 

@koprianaUnfortunately, EA does not support games not purchased directly from them with a credit card - as several different support contacts have told me. So they are not going to help you if it was purchased from Amazon. Did you get any emails where you might have a second code? Or can you find a second code in the box?

I never did get the Horse Ranch bonus content - similar problem. EA said it wasn't their problem since I hadn't bought from them, and GameStop said I should contact EA but since it was "while supplies last" if I didn't receive the bonus it probably meant that they were "sold out" - as if EA could run out of access to digital content.

Edit: Apparently while the above used to be true, EA is looking to improve the system with For Rent and if you purchased it from one of the approved retailers and can show proof of purchase it’s worth contacting support.