Re: The Sims 4 after switching to ea from origin

Hi there @Orseehhh,

It does sound like you may be logging into a different account than the one you had originally redeemed your code for The Sims 4 on. 

You'll need to get in contact with the live support team so they can help you verify and locate which account your game is currently linked with- here on the forums, we don't have access to your account details to investigate this further with you. Please reach out to live support from the help site here- if you have any troubles getting in contact through the help site, you can let me know!