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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @theelazysim  First, please clear at least another 15 GB of space on C.  With only 9 GB currently available, you can see weird system issues even if nothing else is wrong with the computer.  You can see the free storage on each drive by opening a File Explorer window and clicking This PC in the left panel.  The Downloads folder is a good place to look for extraneous files.

    Next, please run a couple of basic checks on your Windows system files:

    • Hit Windows key-X
    • Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
    • Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
    • The system will start validating soon. If it throws an error, please list it here
    • After it reaches 100%, hit Windows key-X again
    • Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
    • Inside the window, copy and paste “sfc /scannow” without quotes, and enter
    • Post the message you receive here

    Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates.  If any install, restart again afterwards.

    If you still can't play, uninstall your Razer software and test again.