Re: the timeline doesn't go on

@tongcess0  Your dxdiag shows a number of breakpoint errors—that's the error 0x80000003 you've been seeing—and a couple of errors related to the Intel graphics driver.  The breakpoint errors can be, but aren't always, related to a corrupt or outdated graphics driver as well.  So it's a good idea to do a clean uninstall and reinstall of both the Intel and Nvidia drivers, as described here:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

Use the drivers provided by your laptop manufacturer:

https://www.casper.com.tr/driver-indirme?categoryId=5&generations=3&operatingSystem=15&seriesId=38

If you want to double-check that I found the correct driver download page, you can enter your laptop's serial number at the top of the page.  Restart your computer after installing and before trying to play.

One thing to note is that this driver download page doesn't list dates or version numbers for the drivers, so I don't know whether the drivers are new enough to work with Sims 4.  However, it's simple to update a driver to a newer version, and with a reasonably-new laptop like yours, it's always best to try the manufacturer's drivers first, then update only if necessary.  These drivers may be tuned to work better together and with your model laptop than the more generic ones from Intel or Nvidia.

If this doesn't help, please post a new dxdiag.  (This will show dates and driver versions, so I'll know which versions the download page provides.)  Additionally, when testing, please restart your computer first and run only the EA App and Sims 4, nothing else.