@Mariposa0722 Please create a new admin Windows account and try playing in that. Make it a local account, as in, don't sign into Microsoft, and don't sync with any other services you normally use. You won't have yoru saves or other user content available, but that can be addressed later.
This worked! Thank you so much! Does it have to do with my one drive or something? Also for the files I’m assuming I can just save to an external drive and transfer them over to the new account?
@Mariposa0722 The issue could be related to OneDrive, or the Documents folder (or a subfolder) in your older Windows account could have borked permissions. It can be difficult to figure out the cause at times, but the new account bypasses the problem.
You don't actually need an external drive. If you open a File Explorer window and click This PC, then Users, you'll see a Public folder. This is accessible from any Windows account on your computer. Just drop the files you want to transfer into that folder, then login to the new account and grab them from there.
Thank you! I appreciate your help with this!!
How does this work? If you can't save your game progress, then what's the point? Thanks for any help.
@SonestaLee and anyone else seeing the "already running" error, please see the first post of this master thread:
https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-already-running/m-p/13276380
Since this thread is a bit old now, I'll lock it here.
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