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Re: Unsupported video card issue

@BabyFox_Love92  From the error in your dxdiag, it looks like your Nvidia graphics card may have been disabled.  Please open the Device Manager (Windows key-X, Device Manager), expand Display Adapters, and see whether the 4060 ti is listed there.  If it is, right-click it to see your options, which should include enabling the device.  If it's not there, click Properties > Driver, then Enable Device.

If this doesn't help, please do a clean uninstall and reinstall of the Nvidia driver, as described here:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

If that doesn't help either, please post a new dxdiag.

1 Reply

  • BabyFox_Love92's avatar
    BabyFox_Love92
    2 years ago

    Thanks!  That worked.  It's working so smoothly now.  I appreciate you.

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