[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
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=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce RTX 4060
Name (database): [Found: 0, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 2882, Board: 41091458, Chipset: 00a1
Driver: nvldumdx.dll, Version: 31.0.15.5161, GUID: D7B71E3E-6BC2-11CF-C163-06610EC2D235
Driver version: 5161
Monitor: \\.\DISPLAY1
Texture memory: 7957MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
I saw the file with the supported graphics cards and the entire RTX 40 series is not in there
Would love some help with this.
I have a brand new gaming laptop which has been causing issues with this game since I first got it on Wednesday.
Specs are:
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce RTX 4070 Laptop GPU
Name (database): [Found: 0, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 2860, Board: 14d31043, Chipset: 00a1
Driver: nvldumdx.dll, Version: 31.0.15.5186, GUID: D7B71E3E-6B20-11CF-B167-DC340EC2D235
Driver version: 5186
Monitor: \\.\DISPLAY1
Texture memory: 7948MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
NVIDIA GeForce RTX 4070 Laptop GPU
Would really appreciate some help.
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