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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
Mckxylxx's avatar
Mckxylxx
1 year ago

My graphics card isn't in the .sgr file

=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce RTX 4070 Ti SUPER
Name (database): [Found: 0, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 2705, Board: 513d1462, Chipset: 00a1
Driver: nvldumdx.dll, Version: 31.0.15.5186, GUID: D7B71E3E-6445-11CF-9063-32710EC2D235
Driver version: 5186
Monitor: \\.\DISPLAY6
Texture memory: 16063MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz

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