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faetheghast's avatar
2 hours ago

sims 4 sims delivery pop-up freezing game

whenever i try to close the pop-up, it freezes my entire game and i can't open any other windows so I have to reset. Alt+f4 doesn't work, and I saw something else that said to edit the files to stop it from happening, but I don't see where to do it. 

I'm on a windows PC with a modded game, all of my games are updated as far as I'm aware. 

3 Replies

  • faetheghast​  There is no current SDX update, and there's also no way to disable them in-game right now.  Are you sure you're seeing an SDX-related pop-up, and if so, does it happen without your Mods folder present?  You don't need to save your progress; this is just for testing.

  • faetheghast's avatar
    faetheghast
    1 hour ago

    It still showed up when I loaded the game without the mods folder, but it didn't freeze when I closed it this time.

  • faetheghast​  Okay, then if you can play as normal, you can sort through your mods to see which one is causing the issue.  On the other hand, if the pop-up only appears once (since you can close it and proceed as normal), maybe it won't show up again.

    But if it does show up again, and you aren't able to figure out which mod is the issue, try suppressing the mods pop-up at the Main Menu.  It should be under Options > Game Options > Other.