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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
pastelkimmie's avatar
pastelkimmie
Newcomer
2 months ago

mine says this and I have downloaded the file linked to this post: === Graphics device info ===
Number:          0
Name (driver):   NVIDIA GeForce RTX 5070
Name (database):  [Found: 0, Supported: 1]
Vendor:          NVIDIA
Chipset:         Vendor: 10de, Device: 2f04, Board: 417e1458, Chipset: 00a1
Driver:          , Version: 32.0.15.8142, GUID: 10189F3A-A905-11F0-A1C0-F0C270A03495
Driver version:  8142
Monitor:         \\.\DISPLAY1
Texture memory:  11855MB
Vertex program:  5.0
Pixel program:   5.0
Hardware TnL:    1
Opt. features:   

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