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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
cherrygirll's avatar
cherrygirll
Newcomer
2 months ago

My graphics card isn't on:

=== Graphics device info ===
Number:          0
Name (driver):   NVIDIA GeForce RTX 5060 Laptop GPU
Name (database):  [Found: 0, Supported: 1]
Vendor:          NVIDIA
Chipset:         Vendor: 10de, Device: 2d59, Board: 30791043, Chipset: 00a1
Driver:          , Version: 32.0.15.9159, GUID: 0C7466AD-69DD-11F0-8F71-806E6F6E6963
Driver version:  9159
Monitor:         \\.\DISPLAY1
Texture memory:  7899MB

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