Forum Discussion
JeanVW Okay, I (and someone else I asked) would like to see the results of some hardware monitoring. Download hwinfo from here:
https://www.hwinfo.com/download/
You don't need to install anything; just choose the Portable version, unzip it, and launch it from Downloads or wherever you like. If you do want the full installer, be sure to click the button for hwinfo itself, not for lansweeper.
Restart your computer, open hwinfo, choose Sensors Only, and click the button that's a sheet of paper with a + to start logging. Save the log file to your desktop for easy access. Wait five minutes, then open Sims 4 and play for at least 20 minutes, and make sure you see the stuttering at least a couple times. Don't alt-tab out of the game or run any other programs, aside from the EA App of course, while you're testing. When you're done, click the same button to stop the logging.
Please upload the log to the third-party filesharing site of your choice (Google Drive, Dropbox, etc.) and link it for me. Either leave it in .csv format or, if you're going to use OneDrive, create a .zip file, and don't open the log before uploading it, or else my log reader might not be able to interpret it.
If the stuttering is only present some of the time, I'd like a list of when that was, more or less, relative to when you started logging, so I can try to match it with the values in the log. If it's most or all of the time, that's fine too.
puzzlezaddict Alright, I've opened HWInfo, let it run for 5 minutes and then opened my sims and played for 20 minutes. This is the file link which should take you to the Sims 4 CSV file:
https://filebin.net/4v5p08aem3kh47k9