Receiving "there is a problem with your game's setup" error after latest update
Hello! This is the first time I have received this error and I don't know what to do! I already contacted EA for help, and they redirected me to post about it on the forums. What happens is when I tr...
craftysimss Thanks for the dxdiag, which shows your graphics driver is quite old. Please install the newest driver available from AMD for your GPU. You'll want the Adrenalin (not Pro) driver for Windows 7, which is from 2022 but is still a lot newer than your current one.
Run the installer as an admin: right-click the download and select "Run as administrator." Restart your computer after installing and before trying to play.
If this doesn't help, please force the game to launch in DirectX 9 mode. Open the EA App game library, click Sims 4 > Manage > View properties, and add -dx9 as a command line argument.
