Forum Discussion

simsilisims's avatar
simsilisims
4 years ago
Solved

Recover data that's only been saved in the tray folder?

Hey! So I made a family yesterday and spent literally the whole day on it (yep, I'm apparently THAT dedicated...), and I didn't move them in somewhere, but I pressed the heart so they would show up ...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    4 years ago

    @simsilisims  So you have files in Tray that don't correspond to any entries in your Library?  That would be odd, unless you've manually deleted some Tray files.  In your Library, have you enabled the option to view custom content?  If not, your cc items wouldn't show.

puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

@simsilisims  Households are supposed to be saved automatically when you leave CAS, or at least they are in a new save.  So please check your in-game library anyway.  Besides, like I said, if there are files in Tray, there should be a corresponding entry in Library.  That's exactly what the Tray folder is for.

simsilisims's avatar
simsilisims
4 years ago

I've already checked it. I have some old families there but none of the recent/latest are there (including the ones I'm playing in a save), but as I said, I'm using cc so I'm guessing that's why it won't show up in the library. Before the latest (I think) update you couldn't even save things including cc manually in the library, you could only save it by putting it in the gallery and then find it in the showcase. Now you're able to save directly into the library but I'm pretty sure you still have to do it manually though. I was just curious if there was a way to still recover it since I still have the tray file, but I don't have much hope up tbh ☹️

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @simsilisims  So you have files in Tray that don't correspond to any entries in your Library?  That would be odd, unless you've manually deleted some Tray files.  In your Library, have you enabled the option to view custom content?  If not, your cc items wouldn't show.

    • simsilisims's avatar
      simsilisims
      4 years ago

      omg, no I didn't even know you could do that!!! Wow, now I feel really stupid... but how weird though that I could still see the ones with cc I saved manually? A bug or something maybe 🤔 Anyways, thank you so much for your patience! Explains alot... 

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