Refund for Bundles
Hi, I'm in the UK, and my child had asked for some Sims 4, it would seem that she now has a Teen account and it seems she needs the purchase the bundles herself and they are not transferable from my...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHeya nfjfv42jtyi7
If you need help transferring those games over and getting the account set up with a proper email, that's something the live support team can look into with you- here on the forums we aren't able to access your account info.
Please submit a help request from the site here to speak with live support on this.
