No cc and no mods. Direct downloadI have neither cc or mods and I can't get my game to load. I did get a pop up the first time from Windows. It said that windows can't load this screen saver. This happened after the blue line on the green icon stopped moving for a while. I think there is a conflict for some people with windows. I have Windows 8.1, also I did download the patch and the free Holiday stuff at the same time.No issues loading until yesterday's patch and new Holiday stuff downloads. It use to load super fast.Also, saw around 5 others who were having this problem in the forums.

Two different people have now reported that the problem seems to be with the most recent day's Tray files. One was able to remove only those; another was able to put back everything but those.

I tried what one simmer said about taking tray out from the S4/EA folder and putting it on the desktop. It ran fine although I didn't check to see if it showed my library or not. Putting it back causes the freezes to resume. I tried what they said about taking out tray, saves, mod folder, and options and deleting the S4 folder going into game and then exiting. Going to the new S4 folder that it created by my going into game and putting the 4 files back in. That didn't work and it still freezes.Was wondering if EA/team is aware that some are dealing with this problem. Besides the person on here that put that had my problem, I saw around 4 or 5 that also had it on the forums. Thanks.

UPDATE: I let the game sit on the loading screen for a while and it eventually loaded. Perhaps the updated content takes a while to load.Original Post: My game gets stuck on the loading screen and becomes unresponsive. I cannot play the game after the 12/16/14 update. I have no mods or CC.

@davina1221 Moved to general forum. Try the suggestions given

S4 Game won't load after update | EA Forums

12 Replies

davina1221
Seasoned Ace
11 years ago
I tried what one simmer said about taking tray out from the S4/EA folder and putting it on the desktop. It ran fine although I didn't check to see if it showed my library or not. Putting it back causes the freezes to resume. I tried what they said about taking out tray, saves, mod folder, and options and deleting the S4 folder going into game and then exiting. Going to the new S4 folder that it created by my going into game and putting the 4 files back in. That didn't work and it still freezes.
Was wondering if EA/team is aware that some are dealing with this problem. Besides the person on here that put that had my problem, I saw around 4 or 5 that also had it on the forums. Thanks.
Anonymous
11 years ago
UPDATE: I let the game sit on the loading screen for a while and it eventually loaded. Perhaps the updated content takes a while to load.
Original Post: My game gets stuck on the loading screen and becomes unresponsive. I cannot play the game after the 12/16/14 update. I have no mods or CC.
luthienrising
Hero+
11 years ago
Two different people have now reported that the problem seems to be with the most recent day's Tray files. One was able to remove only those; another was able to put back everything but those.
crinrict
Hero+
11 years ago
@davina1221 Moved to general forum.

Try the suggestions given
Anonymous
11 years ago
Same issue
ceunon20
Seasoned Ace
11 years ago
Not different from me!
Same issue
crinrict
Hero+
11 years ago
@msfortuknit wrote:

Same issue

Did you try the suggestions given in this thread ?
Anonymous
11 years ago
Yes, but when I try to go online it redownloads that stinkin holiday pack. So I now have to play in offline mode or not play at all. This need to be fixed. Whatever was the last items in my tray really messed up my game. So EA needs to fix this flaw.
Anonymous
11 years ago
When will this be fixed so we can play online again?
TexasThunder12
11 years ago
Have done all suggestions this bug is obviously in the UPDATES!
I also noticed in a user created home, (my own) the ask to leave option was not available, maybe we could get this on all the time, for those annoying sims...