Forum Discussion

pphhiiiaaa's avatar
pphhiiiaaa
3 years ago
Solved

san myshuno glitch?

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.99.264.1030 What e...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @pphhiiiaaa  I'm not sure what's going on here, unfortunately.  Does this problem happen in both fullscreen and windowed modes?  Please test now even if you did previously—it's important to retest after reinstalling the graphics driver—and let me know.  To be thorough, switch modes, then quit to desktop and reload the game before testing.

    If you see the issue in both fullscreen and windowed modes, please try both again, this time in a clean boot, as before.

crinrict's avatar
crinrict
Hero+
3 years ago
@pphhiiiaaa Could you post a pic ? There's no video attached ? Best is to upload to youtube or similar and link.
    • crinrict's avatar
      crinrict
      Hero+
      3 years ago
      @pphhiiiaaa Could you post your Computer's DxDiag?

      - Press Windows-Key + R
      - Type: DxDiag
      - Click on Save all Information.
      - Attach the Text File to your post
      • pphhiiiaaa's avatar
        pphhiiiaaa
        3 years ago

        the file should be attached to this reply. im not actually sure what the DxDiag is, so in your reply are you able to tell me what information it has in it? 

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