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HikariHinoki's avatar
HikariHinoki
Seasoned Newcomer
2 days ago

Save freeze

Hi, I am experiencing save freezes both with and without mods. The game will let me save a few times after I first load in but as I play it's like there's some set time where I can't save anymore and the game will just endlessly say "saving". I have tried removing mods but after a while of playing, it still does it. 

6 Replies

  • HikariHinoki  Thanks for the dxdiag, which lists a couple of serious crashes of the graphics driver.  While it's not clear from the dxdiag whether these happened as you were playing Sims 4, they should be addressed regardless.  So please do a clean uninstall and reinstall of the Nvidia driver, as described here:

    https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

    The Sims 4 errors are somewhat generic, but one cause of this type is a somewhat corrupt lot.  So if reinstalling the driver doesn't help, please let me know whether this happens on new lots you test with, ones where you've never built or placed an existing build from your Library or the Gallery.  As in, the lot is currently exactly as it appears in a new save.  If you still have the same issue, please test with an actual new save too.

  • HikariHinoki's avatar
    HikariHinoki
    Seasoned Newcomer
    2 days ago

    It happens no matter what I do. New saves, existing saves, my own builds, and gallery builds and different lots. It will save initially and then after around 15minutes it will freeze on the save screen. The icon still rotates but its infinite and never saves (even after hours) and I have to force quit. 

  • HikariHinoki's avatar
    HikariHinoki
    Seasoned Newcomer
    2 days ago

    I just tried reinstalling the graphics drivers through the driver installer (was too scared to attempt the other way first as this is my new PC but will do it if I get further problems. This was the clean install option) and now I don't see the driver crash (unless I'm reading the diag wrong) but still have the sims issue. I tried a new game, with a new house, new sim, on a previously unused lot. Saved once fine and then around 15 minutes passed and the save froze again.

  • That’s exactly like me it will save the first thew times then like you mentioned after a certain period of time it will freeze on the saving screen and then I’m forced to reset it to 

    its so bloody frustrating it’s definitely something on their end because I’m having the same problems as you and I have never had a problem before hopefully they fix it soon 

  • kaishabooboo's avatar
    kaishabooboo
    New Novice
    2 days ago

    And I looked on TikTok a guy mentioned it was a base game bug not mods / pack issue 

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