Hi, I have the same issues. Hadn't played for a while. Yesterday I installed all updates and startet my game. My last savegame opens up, but I can't let my sim go back home (she is on a journey). When the loading screen comes up (home should be loading) nothing happens. Screen keeps loading and loading. I repaired the game, I moved the folder as you described it before and I can play with a brand new save game. I put my old savegame in the saves folder and deleted the new save. The "old" save doesn't work again. It keeps hanging/malfunction. I don't use mods.
My dxdiag is also ok (no failures found). It also doens't work with DirectX9 nor directx11.
Yesterday my sim could get home when I played fully offline, but from there I couldn't do (click) anything. That save is totally broken (doesn't load).
So I think one of the updates (maybe the grim reaper challenge) destroyed something. When will there be a fix from ea? Or how can I get my sim and all my rewards, etc. back with a new working savegame?
I am having this same issue: I uninstalled and reinstalled 3 times already. Walked away came back, moved my family and started from there, but everytime they leave home and try to go back home it just hangs there. For over 4 hours while I cooked dinner etc with the family I left it "loading" the home page. (I have multiple sims in the famiy). Nothing's helped I've tried. There was no mods in the house I was going to that I am aware. Tired of moving and redecorating to play and not being able to go back home if I leave. Game life though. I was just destressing from the news floating around.
TCB62912 If this lot has the Off the Grid challenge, please remove it.
Otherwise, try moving the sims to a different lot and see how the save runs. You don't need to save your progress; this is just for testing.
Yay and bummer both. I like that particular challenge :( I've so far been able to move around and go home again after hitting the community lots. Thank you. I didn't have to move them again either.
