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GhostTheDeadGir's avatar
GhostTheDeadGir
4 years ago

Sims 4 - No sound through Speakers, but sound works using headphones

No sound from Sims 4 when using my speakers. Everything else works. The game has sound when using headphones, but not when using the speakers I have. Tried changing all the sound settings. i don't have "-nosound" in my command lines. i've deleted options.ini and restarted my game, i've reset everything to default settings and tried again. I've done everything short of uninstalling the game. I've attached my dxdiag to this post, hoping that will help. I do have MCCC and the "more columns" mod installed, but I don't believe those are affecting sound as the game still has sound when using headphones. Would really appreciate some help on this.

pc

2 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @GhostTheDeadGirl  Do you mean the speakers built into your monitor?  That's the only sound device your dxdiag lists other than your headphones.  So if you have standalone speakers too, the issue is that the system isn't recognizing them.

    Anyway, try plugging your monitor into your graphics card rather than into the motherboard as it currently is.  Then hit Windows key-i, select Update & Security, click the button to scan for updates, let Windows install whatever it finds, and restart your computer.  Please test with the headphones unplugged, not just with the speakers selected as the default output.

    While this doesn't seem like it would affect sound, the monitor's speakers are currently (as in, when the dxdiag was run) being controlled by the Intel audio driver, and perhaps the driver doesn't work properly when you're gaming, especially since the Nvidia graphics driver would take over when Sims 4 was launched.

  • GhostTheDeadGir's avatar
    GhostTheDeadGir
    4 years ago

    The speakers are not built in to my monitor, they are external. My headphones are Bluetooth wireless and do not plug directly into the PC. The only way to plug my monitor into a different port would be to use an HDMI as opposed to the display port i currently use. No other game is giving me problems and everything else plays through the speakers. 

    Sims 4 is the only application currently that will not play through the speakers. I believe all my drivers are updated, but will try that and see if it fixes it 

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